Salesforce Archives

Unlock the full potential of Marketing Cloud with our Enablement Accelerator

At FORWARD, we’re passionate about empowering our customers to take full control of their Salesforce Marketing Cloud tool and strategy. Through our Enablement Accelerator program, we’ve seen incredible transformations in how businesses use Marketing Cloud. Here, we’ll share our approach to Salesforce Marketing Cloud training and how it can help you unlock the full potential of your marketing […]

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From Predictive AI to Generative AI Era with Salesforce

The AI opportunity explained

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Salesforce’s Connections 2024

Salesforce Connections 2024 in a wrap!

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Building stronger customer relationships with Salesforce CRM

Deepdive into Service Cloud!

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6 new Salesforce Data Cloud features for marketers

Are you ready to supercharge your marketing game? In this blog post, we’re diving into the latest and greatest features from Salesforce’s Data Cloud for Marketing. From smarter audience targeting to predictive insights, these tools are here to make your marketing efforts more effective and efficient. It’s time to take your marketing strategies to the

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The new Salesforce Data Cloud era

Note that some of the features discussed below might still be on the roadmap and not GA yet. In the evolving landscape of technology, Salesforce Data Cloud has undergone a remarkable year of updates. Marking a shift from its former identity as Customer Data Platform (CDP). Beyond a simple name change, this transformation signifies a

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