Dear marketers, It will be soon time to say goodbye to the valuable names of Interaction Studio and Datorama. Some of the Salesforce’s important products will be renamed. This move is part of …
Meet the next-gen Salesforce Marketing Cloud naming Read More »
Last month, Salesforce finished its rounds of presenting the Salesforce B2C Commerce Cloud roadmap. After a year of adding many new features (PWA-Kit, Headless Customizations, …), 2022 will have other things in …
How to make your webshop and stores not only customer friendly but also family friendly? Meet the ‘Ravotclub’ loyalty program based on Family Relationship Management (FRM). Businesses today focus on …
From Customer Relationship Management to Family Relationship Management  Read More »
Email Management – Salesforce Marketing Cloud
Episode #1: Salesforce Interaction Studio In this first episode of our FORWARD TV we invited Alex Vandermeulen our Head of Marketing who brings the Salesforce Interaction Studio to the microphone. During this …
Salesforce solutions hold no secrets for us as we are experts in identifying and implementing Commerce, Marketing and Service Cloud needs. “We are stoked to announce we are now part …
FORWARD is officially a Salesforce CDP certified consulting partner Read More »
Delighting guests Hospitality is an industry that is built upon the principle of providing great personal service to guests. People working in this industry serve from the heart, and nothing …
How hotels can personalize like Amazon and Netflix Read More »
Personalize relationships We all know our world has changed and there is no way back. The relationship with customers has evolved and we need to follow along. More and more …
How your marketer can have consistent data exchange across Salesforce The hottest new piece of marketing technology is the customer data platform (CDP). Salesforce CDP enables marketers to capture, unify, segment and activate all their customer data. A single source of truth (SSOT) for …
We’re proud and excited to say FORWARD joined the select group of Salesforce Summit Partners, the highest rank in the Salesforce’ Partner Program Status, formerly known as Platinum Partner. What …
