Building strong customer bonds is vital for any organisation’s prosperity in today’s fast-paced business world. You can achieve sustainable growth by fostering meaningful relationships, engaging with them, and ensuring their …
Boost your customer engagement with Salesforce Loyalty Cloud Read More »
In today’s rapid business environment, the efficient management of orders and the delivery of exceptional customer experiences are crucial to achieving success. That’s where the Salesforce Order Management System (OMS) …
How to maximise Customer Satisfaction with Salesforce Order Management System (OMS) Read More »
In today’s rapidly evolving business landscape, the integration of artificial intelligence (AI) technology is becoming increasingly crucial for companies seeking a competitive edge. Now, imagine combining the power of Salesforce …
Yesterday we attended Salesforce World Tour Essentials in Brussels. Not only did we have the pleasure to watch 3 of our customers in a panel talk about “Balancing Personalisation and Cost-Effectiveness”, but …
Must-read takeaways Salesforce World Tour Essentials 2023 Read More »
In this blog we will share the secret sauce to online Sales! We will share 5 do’s and don’ts for creating an excellent product detail page. This will help your …
In our last blog, we introduced you to Marketing Cloud Account Engagement (MCAE). A powerful tool that drives marketing and sales success by improving alignment between teams and nurturing new leads. …
Deep dive into Marketing Cloud Account Engagement features Read More »
Salesforce is a leading cloud-based CRM platform that helps businesses streamline their sales, commerce, marketing and customer service processes. It offers a variety of products, including Commerce Cloud, Service Cloud, Marketing Cloud, to …
Ho ho ho! It’s the most wonderful time of the year, but is it also for your e-commerce, marketing automation and marketing analytics activities? Or is this a period where …
Boost your holiday sales with Salesforce Marketing Cloud Read More »
Find out how to scale your business efficiently with a white label approach. FORWARD took on the challenge to improve Cool Investments way of working and give their three brands …
Scale your business efficiently with a white label approach Read More »
Salesforce is retiring Marketing Cloud Social Studio. The good news is that Salesforce is already working to create alternatives by teaming with third-party social scheduling platforms.
