At FORWARD, we value your privacy.
Who we are
“We”, “us” or “our” means
FORWARD Services NV, with its registered office at Kempische Steenweg 311, 3500 Hasselt, Belgium and with company number BE 0673.543.848;
We act as controller for the personal data we gather through your use of our website.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
In the event you make use of the contact form, you will be asked to provide the following information: name, address, e-mail address, phone number, and any personal data that you choose to put in the designated blank field (please do not provide us with any sensitive information, such as health information, information pertaining to criminal convictions, or credit card/account numbers). This is information that is provided directly by you.
When you come to our website, we ask you for your permission to accept all of our cookies. Without these cookies, the website cannot function.
Necessary & functional cookies
The First Party Cookies, specifically the cookies placed by Forward itself regarding this website, are:
- viewed_cookie_policy: this cookie is needed to keep track of which cookies we are allowed to place on your device (retention period: 1 year)
We use analytical cookies on this website, in particular:
- _gat, _ga, _gid, _glc_au: User visits on forward.eu are measured in an anonymous way via Google Universal Analytics in order to optimize the information offer on forward.eu. Google Analytics is set so that the IP address is not processed, nor data shared. (permanent cookies with a validity of maximum 2 years)
- fr: cookie placed by Facebook. This cookie is placed for Facebook advertising (retention period: 3 months);
- _hjIncludedInSample: To gain insight into the click, scroll and viewing behavior of visitors, we use Hotjar cookies. The cookie contains a unique identifier (UUID), which makes it possible to track the same visitor on multiple pages and sessions. This session cookie is set to let Hotjar know if a visitor is included in the sample;
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We may also disclose your personal data in the event such disclosure is required or necessary in order to fulfil a legal obligation. We may also disclose personal data in order to protect your vital interests or the vital interest of another natural person.
As such, we do not disclose your personal data to our social media partners. We do, however, make use of social media plugins to direct you to our social media channels and to allow you to interact with our content. These social media channels are Facebook, LinkedIn, Twitter, Youtube. In the event you click such link, such social media service provider may collect personal data about you and may link this information to your existing profile on such social media.
We are not responsible for the use of your personal data by such social media service provider. In such case, the social media service provider will act as controller.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.