How to make your webshop and stores not only customer friendly but also family friendly? Meet the ‘Ravotclub’ loyalty program based on Family Relationship Management (FRM). Businesses today focus on …
From Customer Relationship Management to Family Relationship Management  Read More »
Email Management – Salesforce Marketing Cloud
Episode #1: Salesforce Interaction Studio In this first episode of our FORWARD TV we invited Alex Vandermeulen our Head of Marketing who brings the Salesforce Interaction Studio to the microphone. During this …
Salesforce solutions hold no secrets for us as we are experts in identifying and implementing Commerce, Marketing and Service Cloud needs. “We are stoked to announce we are now part …
FORWARD is officially a Salesforce CDP certified consulting partner Read More »
Experiment in Journey Builder with tests based on email engagement metrics or other outcomes using Path Optimizer. Intuition is good, but data tells the story! This article will tell you …
All you need to know about Marketing Cloud Journey Builder Path Optimizer Read More »
