BASF | Nunhems How BASF | Nunhems improved its B2B buying experience From manual order flows to a intuitive digital experience: BASF Nunhems now serves customers across 7 countries with a scalable Salesforce Commerce Cloud platform. Adoption rates hit 90%, and internal teams gained time to focus on strategic customer support. get in touch The […]
Neuhaus Bringing Personalized Praline Selection Online Neuhaus is a well-known Belgian praline maker and has a history dating back nearly 170 years. With over 750 points of sale worldwide, Neuhaus serves customers who value high quality, craftmanship, and unique experiences. get in touch The story of Neuhaus While Neuhaus physical stores remain a cornerstone of
Lunch Garden How AI saves Lunch Garden 12 days of work per year Lunch Garden saw an opportunity to improve their customer feedback process with FORWARD. By taking advantage of our expertise, they have successfully streamlined their feedback system, improving efficiency. Since implementing our solution, Lunch Garden has seen remarkable improvements, including a 25-minute reduction
LolaLiza How LolaLiza said goodbye to outdated UX by choosing FastForward LolaLiza was facing the challenge of outdated technology and design on their digital platforms. Seeking to modernise their website and app, they turned to us for a solution that offered speed, flexibility, and personalisation. By implementing the FastForward Composable Storefront Accelerator, we enabled LolaLiza
VidaXL XL speed + XL quality The story of VidaXL ‘Live it up for less’ is the slogan of online retailer vidaXL. This ethos is extremely popular, as the evidenced by the incredible growth of this Venlo-based company. Founded in 2006 by young entrepreneurs Gerjan den Hartog and Wouter Bakker, the online shop specialising in furniture,
Sibelco How a B2B environment can personalise experience The story of Sibelco Sibelco is a global material solutions company, which uses raw materials to provide solutions for communities and support the cradle-to-cradle process. Its materials are essential components in the evolution of everyday life, from drinking water right through to solar technology. Founded in 1872, Sibelco supplies
Omoda Transforming a shoe retailer into an online fashion store The story of Omoda Find out how Omoda took their e-commerce to a higher level in this customer case. FORWARD took on the challenge transforming a shoe retailer into an online fashion store. A remarkable integration during this project was the data-driven ‘Shop the look’
CKS New stable and effective integrations get in touch Customer challenge The customer wanted a webshop in the Salesforce B2C Commerce Cloud Platform. It was also time to update integration with new back-end solutions to optimise the data flows to the OMS and CRM. FORWARD challenge Existing connected integrations at CKS were no longer able
Torfs Creating the ultimate Omnichannel Experience The story of Torfs Schoenen Torfs is a Belgian shoe retailer, founded in 1948, offering a wide range of shoes and accessories for the whole family. Since 2006, Torfs has been annually quoted as one of Belgium’s best employers and has regularly been voted Belgium’s Best Retailer in the
Lunch Garden Stepping ahead in digital marketing and customer loyalty The story of Lunch Garden Lunch Garden is a relaxed and informal restaurant chain with 75 locations throughout Belgium, offering a range of homemade, traditional Belgian favourites for the whole family. get in touch Customer challenge Lunch Garden worked with a tailored CRM & Marketing Automation