Bring Your Offline Stores into the Online Experience
Managing physical store information can be a hassle, but it is essential for delivering a seamless omnichannel experience. Salesforce B2C Commerce Cloud’s Business Manager includes built-in functionality to manage offline stores, allowing your teams to centralize addresses, contact details, opening hours, and other store information.
With Forward’s Business Manager Accelerator, we package this functionality as the Store Manager capability, making setup and configuration faster and more efficient. The Accelerator provides pre-built structures, reusable components, and guidance that reduce setup time and simplify the process, so your teams can focus on delivering value instead of repetitive configuration tasks.
By keeping store information accurate and up to date, you provide customers with a consistent omnichannel experience. Shoppers can easily locate stores, check opening hours, access contact details, and see which locations carry specific products. Store Manager, improved through the Accelerator, ensures your offline stores are fully integrated with your online storefront, helping to boost customer satisfaction, increase foot traffic, and support smarter business decisions.
Contact us today to receive more information.