Built-In Product Reviews in Business Manager
Product reviews are one of the most powerful trust builders in e-commerce. They increase transparency, boost conversion, and help customers make better purchase decisions.
But for many businesses, enabling product reviews still means relying on third-party tools, bringing extra costs, complex integrations, and disconnected experiences.
That’s why we’ve added a built-in Product Review module to our FastForward Business Manager Accelerator. This solution allows you to manage and display customer reviews directly within Salesforce B2C Commerce Cloud, with no need for external platforms or additional licenses.
The Value of Native Product Reviews
- Manage reviews where you already work
Everything happens inside Business Manager, from moderating reviews to changing display settings. No need to log into another tool or learn a new platform. - Display reviews with reusable components
Our pre-built components make it easy to show product reviews on your PDPs (Product Detail Pages). No third-party widgets or external API dependencies: just fast, consistent performance. - Flexible and configurable
Define which fields you want to collect (rating, comment, title, images), set rules for publishing, and customize the look and feel, all using reusable elements from our FastForward Accelerator. - No additional licenses or integrations
Avoid extra costs or the hassle of syncing third-party review systems. Everything runs on your existing Salesforce Commerce Cloud environment, with no hidden surprises. - Better performance and data consistency
Because the reviews live in your Commerce Cloud environment, there’s no data lag, fewer sync issues, and faster page loads. - Ready to scale
Whether you have 50 products or 50,000, our native module is designed to scale. Need advanced features like AI sentiment analysis or filters? The foundation is already in place.
Want to collect customer reviews without adding new tools or platforms? Contact us today, and discover how our FastForward Business Manager Accelerator can simplify your setup.