How do I configure
Out-Of-Stock messages
in Salesforce B2C Commerce Cloud?

When a product is out of stock, customers often leave without taking further action. Giving them the option to subscribe for a back-in-stock notification is a simple way to avoid missed sales and keep them engaged. But does Salesforce B2C Commerce Cloud support this by default?

Salesforce B2C Commerce Cloud doesn’t offer out-of-the-box support for managing back-in-stock notifications. That’s why we created a solution using the FastForward Business Manager Accelerator.

Our module allows customers to subscribe to out-of-stock products directly from the storefront, while your team manages these subscriptions efficiently within Business Manager. It’s a straightforward way to keep interested customers informed, reduce lost sales, and improve the overall shopping experience.

Discover more features

The FastForward Business Manager Accelerator simplifies more than just out-of-stock messages. Our tools empower your team to work smarter and faster across the entire platform. Learn how we can help you with:

  • Simplify content management and create stunning pages with ease in Page Designer
  • Get a clearer, unified view of customer behavior directly in Business Manager.
  • Give your development team the tools and documentation they need to build custom solutions efficiently.

Contact us today to discuss the possibilities. 

Forward Newsletter

Subscribe now and be up to date about the latest developments