FORWARD Logo

Shape Your Success
with Expert-Led Training

Welcome to the

Welcome to FORWARD Academy, where we shape your success in Marketing, Commerce, and Core platform. Dive into a comprehensive learning experience designed to transform beginners into industry experts, across a spectrum of critical business technologies. Whether you’re starting with our basic user courses or progressing to our advanced modules, our tailored training programs are crafted to meet your specific needs.

We believe in empowering you with the skills necessary to excel. Each of our courses, from Commerce Cloud setups to intricate Marketing Cloud strategies and Core Platform management, is delivered with a perfect blend of theoretical insights and practical applications. Engage with our expert-led sessions and come away with not just knowledge, but also hands-on experience and a robust support manual for ongoing reference.

Michelle Certification Day

Our Trainings

Our custom-tailored approach ensures that each training session is adapted to the unique requirements of your business, following an insightful free intake session. Whether you are setting up your e-commerce shop, launching your first marketing campaign, or managing backend operations, FORWARD Academy is your partner in professional development. Join us and step forward into your future, armed with the tools and confidence to succeed in the fast-evolving digital landscape.

Commerce Cloud

Basis User training - Commerce Cloud

Our Salesforce Commerce Cloud – Basic Training package is designed for Commerce Cloud beginners that are eager to get their ecommerce shop up and running as fast as possible. The training comes with a complete manual of everything we touched during the training so that you and your team have something to fall back on in case you need it.

Duration – At the end of this 3-day course, you’ll be ready to manage your product catalog, manage online content and create online campaigns

The course includes topics that go from a basic setup of the platform all the way to activating your first online promotion.

Admin User training - Commerce Cloud

Our Salesforce Commerce Cloud – Admin Training package is an extension on the Basic Training where we cover more administrator functionalities within the Business Manager. Alongside the presentation, we also include a hands-on manual where we explain everything this course covers in detail.

Duration – At the end of this 3-day course, you’ll be ready to take on the role of site administrator.

The course includes the following topics:

Advanced Modules - Commerce Cloud

Our Salesforce Commerce Cloud Advanced Modules are topics for those who want to become a real expert. During the course of a custom built program you will get to know all functionalities Commerce Cloud has to offer. Each module will be accompanied with a presentation and an in-depth manual.

Duration – This is based upon how many modules are to be included in the customized training program.

Modules:

Marketing Cloud

Basis User training - Marketing Cloud

Our Salesforce Marketing Cloud – Basic Training package is designed for Marketing Cloud beginners that are eager to get their marketing strategies up and running. The training comes with a complete manual of everything we touched during the training so that you and your team have something to fall back on in case you need it.

Duration – At the end of this 2-day course, you’ll be ready to create your own emails, define and build your audiences and implementing your customer journeys.

The course includes topics that go from a basic setup of the platform all the way to activating your first customer journey.

Admin User training - Marketing Cloud

Our Salesforce Marketing Cloud – Admin Training package is an extension on the Basic Training where we cover more possibilities of Marketing Cloud. Alongside the presentation, we also include a hands-on manual where we explain everything this course covers in detail.

Duration – At the end of this 3-day course, you’ll be ready to create personalized audiences, understand and use AI capabilities and automate your marketing strategies.

The course includes the following topics:

Advanced Modules - Marketing Cloud

Our Salesforce Marketing Cloud Advanced Modules are topics for those who want to become a real expert. During the course of a custom built program you will get to know all functionalities Marketing Cloud has to offer. Each module will be accompanied with a presentation and an in-depth manual.

Duration – This is based upon how many modules are to be included in the customized training program.

Modules:

Core Platform

Basis User training - Core Platform

Our Salesforce Core Platform – Basic Training package is designed for Core Platform beginners who are an end user, like customer service, Sales reps,… The training comes with a complete manual of everything we touched during the training so that you and your team have something to fall back on in case you need it.

Duration – At the end of this 2-day course, you’ll be ready to create your own playground, manage objects, records and page types.

The course includes topics that go from a basic setup of the platform all the way to activating your first online promotion.

Admin User training - Core Platform

This training is intended for users who want to be a Salesforce Administrator and will do (basic) configurations in the Core Platform like junior Salesforce consultants or a customer admin who is intended to perform configurations in the setup console of Salesforce.This training contains the basics for a Salesforce administrator and is designed to participate in the Salesforce Administrator Certification exam.

Duration – At the end of this 3-day course, you’ll be ready to take on the role of site administrator.

The course includes the following topics:

Advanced Modules - Core Platform

Our Salesforce Core Platform Advanced Modules are topics for those who want to become a real expert. During the course of a custom built program you will get to know all functionalities the Core Platform has to offer. Each module will be accompanied with a presentation and an in-depth manual.

Duration – This is based upon how many modules are to be included in the customized training program.

Modules:
Forward Newsletter

Subscribe now and be up to date about the latest developments