Senior Salesforce CRM Consultant

Are you our new Senior Salesforce CRM Consultant?

To support our current clients and to support FORWARD with the current growth and future expansion plans, we are looking for new colleagues to join our CRM Team.

Within the team, we support our clients with digital transformation projects as well as campaign management in different kind of industries. (Retail, Automotive, Healthcare, …)

What will you be doing?

  • Assist with analyzing, collecting, and prioritizing client business requirements
  • Successfully translate client business requirements into technical design and processes
  • Work together with Solution Architects, Developers & Project Manager to deliver multi-cloud implementations within constraints (time, budget and scope)
  • Manage client expectations and maintain communication throughout the course of the project
  • Implement best practices in digital marketing
  • Ensure client expectations are met and exceeded in terms of quality of product and service delivered
  • Deliver training and create materials for clients to ensure users are able to fully use the Salesforce Service and Sales platform

Your profile

  • Strong Salesforce Service and Sales Cloud configuration knowledge
  • 5+ years Salesforce Service and Sales Cloud experience
  • Salesforce Admin certification is required
  • Knowledge of SQL and AMPscript a plus
  • Motivated by challenges
  • Organizational agility and teamwork
  • Confident leadership and span of influence
  • Client and relationship management skills
  • Ability to quickly learn new technologies
  • Thrives in a fast-paced environment
  • Demonstrated ability to manage concurrent projects
  • Self-directed, self-motivated, independent thinker
  • Strong, creative problem solver
  • Solid decision-making skills
  • Excellent communication skills, verbal, written
  • Ability to provide quality client work and deliverables

What\’s in it for you

  • Competitive salary.
  • Company car and Benelux fuel card.
  • DKV (Healthcare) insurance
  • Pension plan – because everybody will get old at some point
  • Mobile data plan – because we all love Spotify and Instagram
  • Free lunch and a supply of coffee, fruit, candy, soup and other great stuff.
  • We ensure you can grow and keep track of technologies by workshops, training courses and conferences. We provide you with the right certifications.
  • Fun after-work events.
  • You can be part of a very motivated team and a fast-growing company.

How to apply

Are you the candidate we are looking for? Convince us! Fill in the box below or send your resume to jobs@forward.eu.

FORWARD

FORWARD is a fast-growing company with a start-up mentality. We have a strong partnership with Salesforce, implementing their Customer 360 Platform (Commerce, Marketing, Service, Sales, Community Cloud, …) in the enterprise market.

You can join us at one of our great locations (e.g. Corda Campus (Hasselt) / Antwerp / Amsterdam / Valencia)  and work in a team of highly motivated people who are constantly striving for the best solution with the highest quality.

If it isn’t fun, why do it? We care about our clients, our client’s clients – and the fun we have in doing it.

Scroll to Top