Hasselt
Antwerp
Amsterdam

Junior/Medior Business Analyst

FORWARD keeps growing, and our digital commerce team grows with it. We’re looking for a Junior/Medior Business Analyst who works side by side with clients on Salesforce projects, in retail, grocery, healthcare and beyond, and who is the link between business and technology.

Two colleagues chat while working on laptops in a relaxed office lounge.

We’re looking for

2

Years as a Business Analyst or in an e-commerce role, preferably

NL + EN

Dutch and fluent English, French is a plus

Europe

Based in Europe

What’s the job like?

You join digital transformation projects where you work closely with the client’s business and your colleagues on the implementation and growth of the Salesforce eCommerce platform. Before a project starts, you gather the requirements, and you prepare and lead the business workshops and design sprints at the client’s side.

From there you turn what the client needs into clear tasks and stories for our development team, and you organize client demos with the support of Salesforce and your colleagues at FORWARD. You also bring the latest platform innovations and trends to our customers, because you speak the language of both business and technology, and you naturally follow what happens in the tech world.

Discuss and gather business requirements with clients
Translate them into clear tasks and stories for the developers
Prepare and lead business workshops and design sprints
Organize client demos with Salesforce and your colleagues
Inspire clients with the latest platform innovations

Who are you

If you live and breathe e-commerce and digital technology, you will feel at home here. You really understand what a customer needs and gain energy from working with them on the best solution on the market. You are curious about the latest trends and technologies, about what AI can do for a business, and about how big the impact of technology can be on a company. Experience with Salesforce, e-commerce or Commerce Cloud B2C is a big plus, and a little party now and then is more than welcome. Excusez-moi? Knowledge of French is a plus.

Based in Europe
Preferably 2 years as a Business Analyst or in an e-commerce role (webmaster, SEO or CRO specialist)
Dutch and fluent English
A strong business knowledge in the enterprise software environment
Experience in Salesforce, e-commerce or Commerce Cloud B2C is a big plus

The benefits

Competitive
salary
Work for national &
international brands
On-the-job
career development
Mobility budget or
Company car
Healthcare insurance

The process

Step 1

Apply

Send us your CV and tell us what you want to build next.

Step 2

First conversation

We get to know you and tell you what the team is working on.

Step 3

Technical conversation

We talk Salesforce with the people you would work with.

Step 4

Meet the managing partners

The managing partners do the final interview with every candidate themselves, on culture fit. Whoever joins has talked to the people running the company first.